PAYMENT METHODS:
We accept the following forms of payment: cash, check, money order, Paypal or
credit card (Visa, Mastercard, American Express, Discover). Personal checks have
a 10 day waiting period to clear with our bank.
Failed Credit Card Authorization
It is not uncommon for a request for credit card authorization to fail once or
twice before the card is finally authorized. Make sure you are entering the correct
billing address for your credit card.
Credit Card Address Verification
- The billing address and ship to
address must match or must be confirmed with the credit card issuing bank.
- If you provided us with an alternate
ship-to address, please call your credit card issuing bank and add the alternate
address on file otherwise your order will not be processed.
- Sorry, we do not accept International
orders and International credit cards other than Canada.
PHONE ORDER:
You can safely enter your entire credit card number via our secure server, which
encrypts all submitted information. If you prefer, we gladly accept orders placed
over the phone. Call us during business hours to place your order. Visit the Contact
Us section here for our business hours and telephone number.
SHIPPING:
All In-Stock items are picked, packed, and shipped within 48 hours, not counting
Saturday, Sunday, and US federal holidays. All items are shipped via UPS or USPS.
See below for estimated time of arrival. WE DO NOT
SHIP TO INTERNATIONAL ADDRESSES OTHER THAN CANADA.
APO/FPO
APO/FPO orders must choose USPS Priority
Mail as the shipping method.
Estimated Time of Arrival (Does Not Apply to APO/FPO)
- Order Processing Time + Transit
Time = Total Delivery Time
- The shipping method you choose during
checkout determines your order's arrival date based on the chart below.
Some orders may arrive earlier or later than scheduled. We will make
every effort to try and rush out every order in a timely manner but can not
guarantee delivery dates.
| UPS |
Processing Time |
Transit Time |
Total Delivery Time |
| Ground |
1-3 business days |
3-5 business days |
4-8 business days |
| 3-Day Select |
1-3 business days |
3 business days |
3-6 business days |
| 2nd Day Air |
1-3 business days |
2 business days |
2-5 business days |
| Next Day Air |
1-3 business days |
1 business days |
1-4 business days |
| USPS |
Processing Time |
Transit Time |
Total Delivery Time |
| 1st Class * |
1-3 business days |
2-7 business days |
3-10 business days |
| Parcel Post |
1-3 business days |
2-9 business days |
3-12 business days |
| Priority Mail |
1-3 business days |
2-3 business days |
2-6 business days |
| Express Mail |
1-3 business days |
1 business days |
1-4 business days |
*(max 13 oz)
Note: Order processing time includes payment verification, time to process and
pack your order. It does not include weekends and Holidays. |
